Online shopping articles, deals, information and reviews, your one-stop blog that you can trust to give you all you want to know about ecommerce, both as a consumer or a merchant.
Monday, August 24, 2009
What Are the Disadvantages of Online Shopping (versus Shopping at a Physical Store)?
Lack of touch and feel of merchandise, lack of personal attention from a salesman (*MWS Online Shopping Mart offers ClickCall service to talk to a sales representative which may be a necessity for online shopping), not able to try the merchandise on (especially clothing), lack of close quality examination (physically visiting different stores and examine the same product is assuring but costly in time), more chances to encounter fraud (disappearance of shopping site), more chances for mistakes in ordering the wrong item, slightly higher exposure of credit card security (*This is a controversial point since using CVV2 code with credit card, can be more secure or less chance of fraud.) Verification of credit card owner less rigorous (physically one can ask for other identifications).
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